For any shop owner, speed at the counter is everything. A slow billing process means long queues, impatient customers, and lost sales. Dhando POS is built from the ground up to let you complete a sale in under 30 seconds — even on a budget Android phone, even without internet.
📈 2026 Trend: A survey of Indian SMEs found that 67% of retailers using cloud POS software saved up to 2 hours daily, with 37% reporting 20–40% revenue growth within a year of switching. India's kirana economy is rapidly moving from hand-written bills to mobile POS systems — and customers now expect fast checkout, digital receipts, and UPI payments at every counter.
Looking for the best POS billing software for your kirana store or grocery shop? Dhando POS is a free cloud-based point-of-sale app built for Indian retailers. Whether you're billing at a general store, supermarket, medical shop, or electronics outlet — Dhando POS handles barcode scanning, multiple payment modes (cash, UPI, card, credit), GST calculation, and thermal receipt printing from any Android phone.
This guide covers everything you need to know about the Dhando POS billing screen: how to add products, apply discounts, collect payment, and print receipts.
The POS Screen at a Glance
When you open Dhando POS, you land on the main POS screen. It is split into two panels:
- Left panel: Your product catalog — browse by category, search by name, or scan a barcode
- Right panel: The cart — items added, quantities, totals, and payment
Everything you need to complete a sale is on one screen. No switching pages, no loading spinners.
💡 Pro tip: Tap the barcode icon in the search bar to activate the phone camera as a barcode scanner. Scan any product and it instantly adds to the cart.
Adding Products to a Sale
Cart Features
Once items are in the cart, you have full control over every line item:
- Adjust quantity: Tap + / − or type the exact amount, including decimals for weight-based items
- Item discount: Apply a fixed amount or percentage discount to any individual item
- Order-level discount: Apply an overall discount to the entire bill
- Line notes: Add a note to any item (e.g., "no onions", "gift wrap")
- Serial number: Track serial numbers for electronics and warranty items
- Modifiers: For restaurants and cafes — add extras like "extra cheese ₹30" to any item
- Unit conversion: Switch between kg / grams, pieces / dozens, etc. on the fly
Customer Selection
Every sale can be linked to a customer. This enables credit sales, loyalty points, and payment history tracking.
- Search for an existing customer by name or phone number
- Or add a new customer directly from the POS screen in seconds
- Walk-in customers can be billed without selecting anyone — perfect for quick cash sales
When a customer is selected, you instantly see their credit limit, pending balance, and advance wallet — so you know before you finalize the bill whether credit is available.
Payment Options
Dhando POS supports every payment method used in Indian shops:
How to Complete a Sale — Step by Step
Add Products
Scan barcodes, search by name, or tap product tiles. Every item adds to the cart instantly.
Select Customer (Optional)
Search for a customer by phone number. Skip this step for cash walk-in sales.
Apply Discounts
Add any item-level or order-level discounts. Tax is calculated automatically based on product settings.
Choose Payment Method
Tap Cash, Card, UPI, or split across multiple. Enter the amount received for cash — change shows automatically.
Print or Share Receipt
Tap Finalize. Bill prints on your thermal printer automatically (if auto-print is on), or share via WhatsApp in one tap.
Offline Billing — Works Without Internet
One of the biggest advantages of Dhando POS is that it works completely offline. If your internet goes down mid-shift, you can keep billing without any interruption.
- Sales are saved locally on your phone when offline
- Offline bills get a special invoice number starting with OFF- (e.g., OFF-00001234)
- When internet returns, all offline sales sync to your account automatically
- Your customer, product, and pricing data is cached locally so the app works at full speed even offline
Hold & Resume Sales
A customer forgets their wallet and says they'll come back? Hold the sale in one tap. You can serve other customers and resume the held sale exactly as you left it — with every item and discount intact.
Recent Transactions
The POS screen shows your recent transactions at a glance. Tap any sale to view details, reprint the bill, or edit the transaction if you made a mistake.
Who Benefits Most from Dhando POS Billing?
- Kirana & grocery stores: Barcode scanning + quick category browsing = fast checkout
- Cloth shops: Variations (size, color) + unit prices handle complex stock perfectly
- Footwear stores: Serial number tracking for warranty and returns
- Sweet shops: Weight-based billing with decimal quantities
- Hardware stores: Mix of loose items and packaged goods in one bill
Frequently Asked Questions
Dhando POS is a top-rated free POS billing app for kirana stores, grocery shops, and small retailers. It supports barcode scanning, UPI payments, offline billing, and GST-compliant invoice printing — all from a mobile phone with no upfront cost.
Yes. Dhando POS is cloud-based. Sales data syncs to the cloud so you can monitor from anywhere. Multi-location support allows separate cash registers per branch while sharing a centralized product and customer database.
Yes. Dhando POS supports split payments — a customer can pay part in cash, part via UPI, and the balance goes to their udhaar account — all in a single transaction at checkout.
Yes. The Hold & Resume feature lets you park an in-progress bill, serve the next customer, and return to the held bill anytime. Essential for busy kirana counters during peak hours.
Yes. Dhando POS works with USB and Bluetooth barcode scanners. Scan a barcode and the product is added to the cart instantly. You can also use your phone camera as a barcode scanner for slower-paced environments.
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